My Mac experience

Ok now back to blogging. I can finally have some time to blog today. So far life has been really busy for me. The working experience in Machines has really been a good thing for me. I learned a lot of things and I especially learned mostly from mistakes. I got scolded so many times that even my fingers and my toes are not enough to count the amount of times that I got scolded. Wow!!! Well mistakes are the past now, it's time to move on...

Now is December and the year is ending soon. I will try to update my blog more (although that I've said that countless times already). I'm putting there for my next year's resolution to make a better blog. This one has become not too stylish and cool anymore. I didn't know that having a lot of additional external javascripts will cause my blog slow to open. I even tried to open my blog on an iphone and it's not working. :( How pity is that and how am I gonna get an iPhone if I continue like that? So yeah, next year, change blog! New year resolution SET!!

Working as a Mac salesperson, I'm becoming a MAC freak now! I really can't stand a PC now, although that I'm blogging right from my Acer laptop. Well to tell you the truth, I haven't touch my Acer laptop for a month already. Why? Well I used to use the internet freely at home... my neighbour, who is still unknown to me, freely shared his/her internet line, so I freely took it... Who knows that right after the final exams, I have no more internet already. First assumption, either my neighbour went back to hometown or he/she has moved house already. What makes me think of this assumption? It's because I can't even find the network!!! It should be there but now it's gone! Maybe I'll get it back in January! Anyway... my point is switching to a Mac is easy but to switch back to a PC, here comes all the headaches!!! I can't even use my PC well. It's not a lousy laptop. I just got it 6months only! Now I'm thinking to sell it now for some certain reasons... Anyone interested to get a laptop, let me know! :)

I'm really blessed to work as a salesperson. To tell you the truth, the word SALES was not my friend unless it has something on = ON SALES!!! :) I'm a person who really hated salesperson because I always thought that they always cheat people to buy their products or services. I'm saying this because I got cheated for many times by salespeople and quite badly. My first experience of being cheated in Malaysia was by my own university. Well sadly to say that, but that's the fact! I didn't get good results for my A Level in my high school and I was said that actually I could do my A Level in UCSI and at the same time as my degree course in Psychology. Unfortunately when only I traveled all the way from Mauritius, with a 9hours flight, I was told that I can't do this programme. Remember this, I came alone in Malaysia. Then I went to see my agent in his office. Guess what he said? He said, "I never mentioned such things before." Well imagine this, my whole world turned upside down and I was forced to do the foundation course in UCSI. That was my first experience. My second experience was by a saleslady who promoted streamyx to me and I was really interested. She told me that I only had to pay RM77 only!!! I was so happy and applied straight away. When I got the bills, who knows that I had to pay activation fee, for the installation fee, and the modem??? Well another time cheated. Now if you see me walk around and you're a salesperson giving flyers to me, I will ALWAYS and ALWAYS say NO to you. Besides that, I'm now a salesperson! Do I cheat people? NO I DON'T!!! Why some people feel cheated? Let me explain as follows:

1. Telling lies
2. Giving false promises
3. Giving wrong information
4. Overly money minded
5. Lack of confidence
6. Lack of experience in handling people
7. Poor English!!!
8. Cheating mindset

So far, I can find only these. Maybe I will find out more the more I work. I met a customer recently who was really angry with my company because he felt cheated by one of my colleague. He told me that he got the wrong information from the salesperson when called the outlet shop earlier. Knowing that he was really frustrated and pissed off, I tried to calm him down and apologize on behalf of my colleague. After calming him down, I managed to sell a Mac to him in the end and not only that, he went off happy! :) Well our job as salesperson should be able to satisfy the customer's needs. I'm working as a professional, although I'm still a trainee, I'm well experience to handle customers on my own now. Salespeople ought not to cheat people. We must be able to show them the benefits of our product or services. Those benefits should be valid, not fake ones else you must be sure and be ready, be very ready to meet the unhappy customer again! I experienced that before. That's one of my scoldings actually. This is due to my lack of experience. I can meet fussy customers almost everyday now too. It's not easy to handle them, but it's really good if I manage to sell my products to them in the end. I met like 3-5 fussy customers which I managed to sell iPods and Macs. Amazing right? :) Well praise God for that! :)

Well salespeople out there, please don't try to cheat people. It's not for your benefit of getting commission. Know your purpose! It's to meet the needs of the customer and to make them satisfied by what we are demonstrating to them and how it benefits them. If you make them unhappy, trust me, in future you won't get lots of customers again. I have a customer who comes every time. I don't know why also, but he's very happy from my service. He's actually a CEO of a big company and he bought a Macbook Air from me and he showed off to his staffs and he's planning to get them to buy Mac. Amazing right? Well it's all because he's a happy customer using a product that benefits him. That's how your market will grow and it multiplies!!!

My Mac experience has really brought me into a new level of confidence and how to handle customers well. I learned how to control my anger too. When I meet customers, I can't be angry with them, I just have to keep my smile and serve them no matter what. Some customers will be unsatisfied of course, but we can't satisfy every customer. Every person has a different perspective of things and different wants and needs. Some are more experts and some are unexperience mac users but they are all humans. Somehow something must attract them sooner or later. They complain, never mind, just move on... there are always other customers to serve! :)

Well that's all from my mac experience. I hope you all enjoy reading it. Oh if you're wondering if I'm gonna buy a mac soon. Well I'm still considering... I'm a mac freak now... too bad... that's how i know my stuffs more, by using it more! :) My favorite toy so far is the Magic Mouse! :)

Cheers!!!

"Hi I'm a Mac"

Does the title sound familiar to you? Yups! It comes from one of Apple Ads about the Mac and this is to tell you that I'm working for Machines, the Premium Reseller of Apple. Since Monday I went for a training of 3days and it was really intensive that my brain couldn't contain it anymore. At first I thought it was a 2 weeks training as I was being told, but then to my surprise, it was a crash course of 3 days and I had to learn everything about Apple products from the tips of my hands. It's fun to learn all these things but it's also challenging. The most challenging part is the DAY 4, which is tomorrow. DAY1-3 was the training and DAY4 is where the action begins.

I'm working at Machines at Midvalley for a period of 2months for my internship. After that I'll decide whether I'll buy a Mac or not! hehe... My personal target for this week is at least sell a Macbook by the end of the week. I hope that I can do that! Yeah I've written at least... you've seen clearly... but at most... hahaha!! only God knows! :) I pray that I can get a lot of customers to buy Apple products. COME AND BUY MAC! Not MacD ok? :p

Since tomorrow will be my official day of work, please come and visit me if you do cross by midvalley and please buy at least one Apple products. We are having November Promotions!!! Those ipod or mac that you couldn't afford to buy, today right here right now in midvalley, you can buy them at the lowest price. If you want to know more, check out the website www.machines.com.my. :)

A come back! :)

Hello everyone,

I know that I have been away from my blog for a very long long time. But anyway, I'm back again. Just that I won't be blogging often... I need to find some time and inspiration to write! :) Anyways I'm not dead, still alive over here, still in Malaysia, still a Mauritian in a Malaysian body and I feel better and stronger than ever before.

Recently there's was Pst Tan Ye Peng from CHC singapore who came last week and it was indeed a great time. I had the honor to be among the leaders in this retreat on Tuesday and I've learned a lot of new things. He taught us how to live a whole new way of life for God and how to love the Word of God. Indeed, after this, I love the Word of God more than ever before. =)

We are now in October already. Half of my semester is gone already, I still have one more month to go to my final exams. Then I shall go for my internship. I'm still in the process of finding a job that I like with a very good pay, of course! :) If you guys have any suggestion for a job that is related to people, either recruitment, HR or customer service, I'm more than willing to work but I don't want to travel a lot and I don't want to go in some very very far places. Midvalley and KL are considered quite near to Cheras, so it's good for me and transport is quite convenient.

It has now been 5months already since I've been promoted to be a choir leader. It's not an easy thing to do. I have to prepare my team every week to sing at the right pitch and to train them to be on fire for God! :) I really love my team a lot and some really inspire me a lot. I've also been promoted to be a backup vocalist in church. For those who doesn't know, it's quite hard to become a vocalist in church. They must be very good, which is considered quite a privilege and honor for me to be part of this new team - the worship team! :) That's why I was getting busier and busier...

YAY!!! Emerge is coming very soon and the competition are starting this Saturday, wohoo!!! It's gonna be an exciting moment. I'm in the LU cluster (The Winning Cluster for Emerge 2009 - affirming self declaring it out loud!!!) and I'm in the committee for the very first time. It's quite challenging as I was appointed to do some admins stuffs and my first admin work to do, is to compile the list of people. To you it might sound easy, but I'm not a detailed person, so it's quite hard for me and there's a lot of people who wrongly signed up their names in the category. Anyway, it was fun doing it although I started to do the work from 10pm (sunday) till 10am (monday). I hope that I don't have to do a lot more, but sometimes sacrifice is needed to be the winning team! :) hehehe...

One last thing, I just came back from cell group and indeed it was a great time in the presence of God. Our bond has grown stronger than ever and the flow was very good. I'm very proud to be in this cell group and to serve the people. Oh btw, I'll be in this coming batch of Cell Leader Training (CLT)!!! Wohoo!!! I'm super excited and I'm starting up next week. It's gonna be challenging but all good! :) Finally the time I've been waiting for so long has finally come!!! I wanted to join the CLT of the last season but I didn't get the chance to because I wasn't being selected but this time I was selected and I'm really happy about it! :) The time has come! :)

Well that's all that I have to say for the moment. I hope that I can keep track on my blog from time to time. Till now, stay tuned for more updates from me! :)

Cheers~!!

Robin

Altered Frequency - AWESOME!!!

Yay!!! The MIA boy is finally back! But just for a while... then i will go MIA again! hehehe... anyway... you can always find me on facebook.. I just wanna blog about something that is really really really REALLY... AMAZING!!!! :D When I say that, I really mean it!

Yesterday I went to Midvalley to do my research and buy gift for Esther's birthday. It just happened that I randomly bumped into Joanna who was going for the birthday too. But then she was going to watch Altered Frequency playing for Mac. Wow!!! It was really cool! Since I haven't met Terry for quite some time, since he left UCSI, I wanted to go and see him. Kinda miss him tho. Thinking of all the good times with him in UCSI. Had lots of good memories! snif... anyway I won't emo here... It's not about this... It's about AF Performance... :)

I like this band so much. It's a Malaysian Band, if some of you didn't know or never heard of it before. You should grab their CDs. They are really cool. Seriously! I especially love, love and loved the last 2 songs!!! They actually played their musical instruments using IPOD TOUCH!!! YES!!! You heard me clearly! They performed using IPOD TOUCH!!! How can it be? Well just watched it below! Enjoy ~~~






FYI, Altered Frequency is the first band in Malaysia ever performed using IPOD TOUCH!!! UNBELIEVABLE, BELIEVE IT!!! :D